Privacy Policy
NebuX and its affiliated companies (hereinafter collectively referred to as "the Company" or "NebuX") jointly operate the website: www.nebux.xyz and related mobile applications (hereinafter referred to as the "Platform" or "this Platform"), and provide users with digital currency trading and related services based on this Platform.
The Platform respects and protects the personal privacy rights of all users who use its network services. To provide you with more accurate and personalized services, the Platform will use and disclose your personal information in accordance with the provisions of this Privacy Policy. By agreeing to the Platform's User Agreement, you are deemed to have fully consented to all the terms of this Privacy Policy. This Privacy Policy constitutes an integral part of the Platform's Network Service Use Agreement.
Please note that NebuX may periodically review and update its privacy terms. We encourage you to regularly check this policy to ensure you are aware of the latest version. In the event of significant changes to the policy, we will notify you via the registered email or a Platform announcement. If you have any questions regarding the privacy terms after reading this policy, please feel free to contact us at [email protected].
Scope of Application
This Privacy Policy applies to the following circumstances:
A) Personal information provided by you when registering a NebuX account as required by the Platform (e.g., name, email address, phone number, etc.);
B) Device and browsing information automatically received and recorded by NebuX when you use the Platform's services or access its web pages, including but not limited to:
- IP address
- Browser type and language
- Access time, date, and duration
- Device software and hardware characteristics (e.g., operating system, device model)
- Visited page records and operational behaviors
C) User data obtained by NebuX through lawful means from business partners (e.g., compliant third-party KYC verification information).
The following information is not covered by this Privacy Policy:
A) Keywords entered by you when using the Platform's search function;
B) Content actively posted by you in the Platform's community, forums, or other public areas (e.g., posts, comments, etc.);
C) Information related to necessary measures taken by NebuX due to violations of laws, regulations, or Platform rules.
Use of Information
NebuX may use your personal information for the following purposes:
A) To provide you with customized services, including pushing information about products, features, or activities that may interest you (e.g., new coin listings, promotional events, etc.);
B) With your explicit consent, to share information with partners for joint services (e.g., payments, security verification, etc.), ensuring that partners sign Data Processing Agreements (DPAs) and adhere to the same privacy protection standards;
C) For user behavior analysis, product optimization, and security measures, such as detecting abnormal transactions or fraudulent activities;
D) To fulfill other obligations required by applicable laws and regulations.
Disclosure of Information
Under the following circumstances, NebuX may disclose your personal information in accordance with the law:
A) With your prior authorization, to third parties (e.g., compliant partners);
B) To fulfill the User Agreement or provide services you request (e.g., fiat currency trading, withdrawals, etc.), necessitating the sharing of essential information with third parties;
C) As required by laws, regulations, judicial, or administrative authorities;
D) If you violate Platform rules or are suspected of illegal activities, NebuX reserves the right to disclose relevant information to regulatory agencies or affected third parties;
E) In intellectual property disputes, to provide necessary information to the complained party to assist in dispute resolution;
F) Other disclosures based on legal obligations or the Platform's reasonable judgment.
Data Storage and Cross-Border Transfers
Data collected by NebuX will be stored on servers owned by the Platform or its affiliated companies. Due to business needs, your information may be transferred overseas and accessed, stored, or processed locally.
We will implement strict measures (e.g., encryption, anonymization, signing Standard Contractual Clauses (SCCs)) to ensure data security and comply with applicable laws (e.g., GDPR or other regional regulations). Data retention periods last while your account is active. After account deactivation, data will be retained for 6 months to meet legal obligations.
Cookies and Tracking Technologies
A) NebuX uses necessary Cookies to ensure normal service operation (e.g., login status). Non-essential Cookies (e.g., analytics, advertising) will only be enabled with your explicit consent;
B) You may refuse Cookies through browser settings, but this may impair certain functionalities (e.g., auto-login, transaction verification);
C) Information collected via Cookies is governed by this policy and will not be used beyond the declared purposes.
User Rights
You have the right to:
A) Access, correct, or delete your personal information;
B) Restrict or object to specific data processing;
C) Obtain a copy of your data (data portability);
D) Submit requests via [email protected]. We will respond within 30 days.
Security Measures
A) NebuX employs industry-standard technologies (e.g., SSL encryption, multi-factor authentication) to protect your account and data. However, note that internet transmission is not 100% risk-free;
B) In the event of a data breach, we will notify regulatory authorities and affected users as required by law;
C) Do not share your account password. Change it regularly. Report suspicious activity or breaches to [email protected] immediately.
Disclaimer
NebuX is not liable for:
A) Losses caused by your voluntary sharing of account information (e.g., passwords, API keys);
B) Data breaches or service interruptions due to force majeure (e.g., natural disasters, government actions), though we will strive to mitigate impacts;
C) Privacy issues arising from external links (e.g., partner websites). Refer to third-party privacy policies.
Children's Privacy
The Platform is exclusively for users aged 18+. If minors are found using our services, we will promptly delete their data and terminate their accounts.
Dispute Resolution
Disputes arising from this policy shall be submitted to the courts of [Jurisdiction], governed by the laws of [Country/Region].
Contact Us
For questions, complaints, or suggestions regarding this Privacy Policy or data management, contact the NebuX team at: Email: [email protected]
Last Updated: June 2025
NebuX reserves the final right to interpret and amend this policy.